Hello, i'm

Antonia Sgouropoulou

and I'm A

QA-focused professional with a background in Computer Science-Informatics and hands-on experience across software support, e-commerce, and web technologies.

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About.

Work Experience

  • Web Development with CMS: Websites (20+) and ecommerce sites (4) developed and customized with WordPress (Elementor) and Joomla.
  • Frontend Development: Websites (5) developed using HTML, CSS, JavaScript, Bootstrap, jQuery.
  • Ecommerce: Online products content creation and upload (4000+ product descriptions, SEO, photo editing), ERP software, customer orders and inventory management.
  • Digital Marketing: SEO (4 websites, 3 ecommerce sites), copywriting, social media management (Facebook, Instagram, YouTube, Pinterest, TikTok), email marketing (MailChimp).
  • Web Content & web copy: Web articles, blog posts, product descriptions, web banners.
  • Graphic Design: Web graphics, brochures and logos with Photoshop, Illustrator, InDesign and Canva, videos with CapCut.
  • Teaching: Computer science and software lessons in adults and children.
  • Customer Support: Customer and user support (7+ years) via multiple channels (telephone, email, social media).

Studies & Certifications

  • BSc in Computer Science - Informatics (AUTH): Specialized in digital media. Skills: Software technology, programming, human-computer interaction, algorithms, databases, Artificial Intelligence, multimedia & digital media.
  • Master in Education (HOU): Skills: Educational & social research, sustainability, science education, distance education, instructional design.
  • English (Cambridge & Michigan Universities): Skills: English language.
  • UI/UX Designer (ACTA-Odyssea): Skills: User research, wireframing, prototyping, design thinking, interactive design, design testing, Figma.
  • Green Digital Skills (INCO Academy): Skills: Sustainability, green digital design, eco-design of digital products.
  • Essential Skills in Adobe Photoshop, Illustrator & InDesign 2024 Professional Certificates (Adobe & LinkedIn): Skills: Adobe Photoshop, Adobe Illustrator, Adobe InDesign
  • Career Essentials in GenAI (Microsoft & LinkedIn): Skills: Generative AI, Microsoft Copilot.

Services.

ERP Systems & Software Support

Practical experience in ERP environments, including user support, data entry, and troubleshooting. My role involved handling tickets, assisting users, and understanding business processes such as inventory, orders, and invoicing. This background allows me to bridge the gap between technical systems and end-user needs, with a strong focus on problem-solving and system reliability.

Web Technologies & E-commerce

Practical experience in WordPress, WooCommerce, and Joomla. I have worked on website development, content management, and functional validation of e-commerce platforms. My involvement in e-shop operations includes SEO, product management, and testing user flows such as orders and navigation, giving me a strong understanding of both technical and business aspects of web applications.

Software Testing & Quality Assurance

Hands-on experience in both manual and automation testing, including designing and executing test cases, identifying bugs, and validating core application functionality. I recently completed a Software Testing bootcamp where I implemented automated test scripts using Java, Selenium WebDriver, and JUnit. I focus on ensuring software quality through structured testing approaches and continuous improvement of test coverage.

Digital, UX & Content

Solid foundation in UI/UX principles, digital marketing, and content creation. I have contributed to multiple design projects (banners, promotional materials) and managed content for digital platforms. My experience in copywriting and SEO, combined with an understanding of user experience, helps me approach software and websites from both a functional and user-centered perspective.

Projects.

Pinakides LED e-shop

Ecommerce Website

Led Signs Ecommerce Website

Ecommerce website developed in WooCommerce & Elementor, along with content creation (images, text, pages, articles, SEO, products upload) and social media content and management.

Expo Laser Cut website

Website

Laser Cut Website

Website developed in HTML, CSS, JavaScript, along with logo and content creation (text, SEO, images) and social media content and management.

Alpha Thessaloniki Transfers website

Website

Transfer Services Website

Transfer reservations website developed in WordPress & Elementor, in two languages.

Dry Nuts Machines website

Website

Dry Nuts Machines Website

Website developed in Joomla, in two languages.

Hotel website

Website

Hotel Website

Hotel reservations website developed in WordPress.

Machines website

Ecommerce Website

Machines Website

Ecommerce website developed in WooCommerce & Elementor, along with products upload, logo and stationery package (business card, letterhead) creation.

Contact Me.

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